Privacy Policy
Last updated: March 1, 2026
ActRegistry ("we," "our," or "us") operates the ActRegistry platform, a verified live music booking service connecting artists, venues, and event organizers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, and profile details. Artists and bands may also provide genre information, performance history, and media samples. Venues provide location details, capacity information, and booking preferences.
Booking Data: We collect information related to bookings made through the platform, including dates, times, compensation terms, technical rider requirements, and communications between parties.
Verified Draw Data: Our proprietary draw verification system collects anonymized attendance data from participating venues to generate verified draw size metrics for registered artists. This data is aggregated and does not identify individual attendees.
Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, device information, pages visited, and actions taken within the service.
Payment Information: Payment card details are collected and processed securely by our third-party payment processor. We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the ActRegistry platform
- Facilitate booking connections between artists and venues
- Generate and display verified draw size metrics and reputation scores
- Process transactions and send related notifications
- Send service updates, booking confirmations, and promotional communications
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address fraud or technical issues
- Comply with legal obligations and enforce our Terms of Service
3. Data Sharing
We may share your information in the following circumstances:
Between Booking Parties: When you initiate or accept a booking, relevant profile information and booking details are shared between the artist and the venue to facilitate the engagement.
Public Profile Data: Your profile name, genre, verified draw metrics, and ratings are publicly visible on the platform. You can control additional profile visibility in your account settings.
Service Providers: We share data with third-party vendors who assist us in operating the platform, processing payments, sending communications, and analyzing usage. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of ActRegistry, our users, or the public.
We do not sell your personal information to third parties.
4. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Request deletion of your personal data, subject to certain exceptions
- Object to or restrict certain processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@actregistry.com. We will respond to your request within 30 days.
5. Cookies & Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use ActRegistry. These include:
Essential Cookies: Required for the platform to function, including authentication and security cookies.
Analytics Cookies: Help us understand usage patterns and improve the platform. We use privacy-respecting analytics that do not track you across other websites.
Preference Cookies: Remember your settings, such as preferred genres, location, and display preferences.
You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
6. Contact
If you have questions about this Privacy Policy or our data practices, please contact us: